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Perfect Phrases ESL Everyday Business

Cover of Perfect Phrases ESL Everyday Business

Perfect Phrases ESL Everyday Business

Hundreds of Ready-to-Use Phrases That Help You Navigate Any English-Language Situation in the Workplace
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Now you'll know what to say at the right time in any situation ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don't go into—for example, how to break the ice with small talk or ask for clarification. These hundreds of phrases will help you not only survive but thrive in your chosen field.

Now you'll know what to say at the right time in any situation ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don't go into—for example, how to break the ice with small talk or ask for clarification. These hundreds of phrases will help you not only survive but thrive in your chosen field.

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About the Author-
  • Natalie Gast is the founder and principal ofCustomized Language Skills Training, a full-service languagetraining company established in 1986. CLST, among otherservices, provides tailor-made, onsite ESL and ESL-relatedprograms. Gast has a master's degree in TESOL and had previouslybeen a college instructor.

Table of Contents-
  • Preface/How To Use This Book

    Part I – The Global Work Force

    Find a Mentor

    Observe, Observe, and Then Observe Some More

    Ask Questions and Listen to the Answers

    Avoid Saying, "In My Country, We . . . "

    Part II - Small TalkInteracting in a Small Group

    Giving and Accepting Compliments

    Giving, Accepting, and Refusing Invitations

    PART III – Using the Telephone

    Speak Up and Speak Out

    Your Voice Mail

    Leaving Messages

    Speaking with Someone Who Is Difficult to Understand

    Speaking with Someone Who Has Difficulty Understanding You

    PART IV - Presenting Yourself

    Before You Present

    How to Say It

    Answering Questions

    Part V - Networking within Your Organization and Beyond

    Whom Do You Know?

    How To Network

    Follow-Up

    Part VI - Stress At Work

    What Is Stress

    Use The Good Stress

    Lose the Bad Stress

    Part VII - Directions

    Directions on the Job

    Giving and Following Directions To Get Somewhere

    Other Directions To Consider

    Appendix - American Business Culture in a Nutshell

Title Information+
  • Publisher
    McGraw-Hill Education
  • Kindle Book
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Digital Rights Information+
  • Copyright Protection (DRM) required by the Publisher may be applied to this title to limit or prohibit printing or copying. File sharing or redistribution is prohibited. Your rights to access this material expire at the end of the lending period. Please see Important Notice about Copyrighted Materials for terms applicable to this content.

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Perfect Phrases ESL Everyday Business
Perfect Phrases ESL Everyday Business
Hundreds of Ready-to-Use Phrases That Help You Navigate Any English-Language Situation in the Workplace
Natalie Gast
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